Getting Started
How do I schedule an estimate?
Scheduling your free consultation is easy. You can call us directly, fill out our online contact form, or click the “Schedule a Project Assessment” button on our website. Our friendly project consultants will work with your schedule to find a convenient time for an in-home consultation where we’ll assess your needs, take measurements, and provide a detailed quote.
What should I expect during the consultation?
During your in-home consultation, our product specialist will:
- Evaluate your home’s specific needs and discuss your goals
- Show you product samples and explain the differences between brands
- Demonstrate step-by-step how the installation will be completed using our OSI-certified methods
- Take initial measurements of your windows and doors
- Help you make detailed selections on hardware, colors, and options
- Build a custom quote with transparent pricing and payment options The consultation typically takes 1-2 hours, and there’s never any pressure to make an immediate decision.
How much do new windows and doors cost?
Window and door replacement costs vary based on several factors including the size of your project, the products you select, and your installation requirements. During your free consultation, we’ll provide transparent, itemized pricing so you understand exactly what you’re investing in. We believe in no-surprise pricing and will present all costs upfront.
Do you offer financing?
Yes! We offer flexible financing options including no-interest payment plans. We understand that window and door replacement is a significant investment, so we’ve partnered with trusted lenders to provide various financing solutions that fit different budgets. Your product specialist will present all available payment options during your consultation.
Products & Customization
What brands do you carry?
We offer a carefully curated selection of premium brands chosen specifically for Southern California homes. Our portfolio includes:
- Premium Vinyl: Anlin, AMSCO, WinDor
- Aluminum: Reynaers, Cortizo, Aluprof, Luxview, All Weather, IWC, Inicio
- Wood-Clad: Windsor, Marvin, Pella
- Steel: Secco Sistemi, Inicio
- Composite: Marvin, Windsor, Pella
- Specialty Entry Doors: Masonite, Therma-Tru, Simpson, Rogue Valley, Glenview
Each brand has been thoroughly vetted for quality, performance, and coastal durability.
Can I customize the color, style, and hardware?
Absolutely! Customization is one of our specialties. During your consultation, we’ll help you select from extensive options including:
- Frame colors and finishes
- Hardware styles and finishes
- Grid patterns and decorative glass options
- Performance upgrades
- Special features specific to your chosen brand We’ll show you samples and help you visualize how different options will look in your home.
Do you offer energy-efficient windows?
Yes, energy efficiency is a key feature across our product lines. Many of our windows feature:
- Low-E glass coatings
- Argon or krypton gas fills
- Thermally broken frames
- Multiple weather-stripping systems
- ENERGY STAR certification Your product specialist will explain the energy-saving features of each product and help you select options that will reduce your energy costs.
Do your products hold up near the coast?
Absolutely. Coastal durability is one of our primary selection criteria for every brand we carry. We specifically choose products that can withstand salt air, moisture, and UV exposure. Additionally, our partnership with OSI ensures every installation includes specialized waterproofing materials, and we use stainless steel fasteners specifically designed for coastal environments. Many of our brands offer enhanced coastal warranties as well.
Installation Process
How long does installation take?
Most projects are completed in 1-2 days with minimal disruption to your daily life. The exact timeline depends on the number of windows and doors being replaced and the complexity of the installation. During your consultation, we’ll provide a realistic timeline for your specific project.
Do you remove the old windows and doors?
Yes, we handle everything. On installation day, our team carefully removes your existing windows and doors, properly disposes of them, and removes all debris from your property. We protect your home throughout the process and leave it cleaner than we found it.
Do you offer retrofit and new construction installations?
Yes, we offer both installation methods:
- Retrofit Installation: Ideal for existing homes, this method replaces windows while preserving existing frames and finishes when possible
- New Construction Installation: Involves complete frame replacement and can be used for both new builds and existing homes
The best method depends on your home’s needs and your preferences. During your consultation, we’ll explain both options in detail and help you make the best choice.
How far out are you booking installations?
Installation scheduling varies by season and current demand. After you approve your project and we complete the technical measure, we’ll provide you with available installation dates. We maintain constant communication throughout the process so you know exactly when to expect your installation.
Warranties & Support
What kind of warranty do you offer?
We provide comprehensive warranty coverage including:
- Our lifetime installation warranty on all work performed
- Manufacturer warranties on all products (varies by brand)
- Protection for both materials and labor During your consultation, we’ll explain the specific warranty coverage for your chosen products. All warranty documentation is provided after installation.
What happens if something needs repair after installation?
We stand behind our work with lifetime installation warranty support. If you experience any issues, simply contact us and we’ll schedule a service visit. We provide priority service to our customers and will address any installation-related concerns promptly. For product warranty claims, we’ll help facilitate the process with the manufacturer.
Do you service windows and doors you didn’t install?
Our primary focus is on servicing the products we’ve installed for our customers. However, we can evaluate service requests on a case-by-case basis. If you need service for windows or doors installed by another company, give us a call to discuss your options.
Project Planning
What’s the best time of year to replace windows and doors?
In San Diego’s mild climate, windows and doors can be replaced year-round. However, many homeowners prefer spring and fall when temperatures are most comfortable. The best time for your project depends on your personal schedule and needs. We work year-round and will accommodate your preferred timeline.
Can you match my existing windows?
In most cases, yes. We carry a wide variety of styles across multiple brands, allowing us to match or closely complement your existing windows. During your consultation, we’ll assess your current windows and show you options that will maintain architectural consistency. If you’re doing a partial replacement, we’ll ensure the new windows blend seamlessly with your existing ones.
Do I need permits for window and door replacement?
Permit requirements vary by city and the scope of work. Simple retrofit replacements often don’t require permits, while new construction installations typically do. We’re familiar with local building codes and will advise you on permit requirements during your consultation. We can also help guide you through the permit process if needed.
Have a question not covered here? Contact us directly and our team will be happy to help.