Question 1

How do I schedule an estimate?

Accepted Answer

Scheduling your free consultation is easy. You can call us directly, fill out our online contact form, or click the Schedule a Project Assessment button on our website. Our friendly project consultants will work with your schedule to find a convenient time for an in‑home consultation where we will assess your needs, take measurements, and provide a detailed quote.

Question 2

What should I expect during the consultation?

Accepted Answer

During your in‑home consultation, our product specialist will: Evaluate your home needs and discuss your goals, Show you product samples and explain the differences between brands, Demonstrate step‑by‑step how the installation will be completed using our OSI‑certified methods, Take initial measurements of your windows and doors, Help you make detailed selections on hardware, colors, and options, Build a custom quote with transparent pricing and payment options. The consultation typically takes 1‑2 hours, and there is never any pressure to make an immediate decision.

Question 3

How much do new windows and doors cost?

Accepted Answer

Window and door replacement costs vary based on several factors including the size of your project, the products you select, and your installation requirements. During your free consultation, we will provide transparent, itemized pricing so you understand exactly what you are investing in. We believe in no‑surprise pricing and will present all costs upfront.

Question 4

Do you offer financing?

Accepted Answer

Yes! We offer flexible financing options including no‑interest payment plans. We understand that window and door replacement is a significant investment, so we have partnered with trusted lenders to provide various financing solutions that fit different budgets. Your product specialist will present all available payment options during your consultation.

Question 5

What brands do you carry?

Accepted Answer

We offer a carefully curated selection of premium brands chosen specifically for Southern California homes. Our portfolio includes: Premium Vinyl: Anlin, AMSCO, WinDor. Aluminum: Reynaers, Cortizo, Aluprof, Luxview, All Weather, IWC, Inicio. Wood‑Clad: Windsor, Marvin, Pella. Steel: Secco Sistemi, Inicio. Composite: Marvin, Windsor, Pella. Specialty Entry Doors: Masonite, Therma‑Tru, Simpson, Rogue Valley, Glenview. Each brand has been thoroughly vetted for quality, performance, and coastal durability.

Question 6

Can I customize the color, style, and hardware?

Accepted Answer

Absolutely! Customization is one of our specialties. During your consultation, we will help you select from extensive options including: Frame colors and finishes, Hardware styles and finishes, Grid patterns and decorative glass options, Performance upgrades, Special features specific to your chosen brand. We will show you samples and help you visualize how different options will look in your home.

Question 7

Do you offer energy‑efficient windows?

Accepted Answer

Yes, energy efficiency is a key feature across our product lines. Many of our windows feature: Low‑E glass coatings, Argon or krypton gas fills, Thermally broken frames, Multiple weather‑stripping systems, ENERGY STAR certification. Your product specialist will explain the energy‑saving features of each product and help you select options that will reduce your energy costs.

Question 8

Do your products hold up near the coast?

Accepted Answer

Absolutely. Coastal durability is one of our primary selection criteria for every brand we carry. We specifically choose products that can withstand salt air, moisture, and UV exposure. Additionally, our partnership with OSI ensures every installation includes specialized waterproofing materials, and we use stainless steel fasteners specifically designed for coastal environments. Many of our brands offer enhanced coastal warranties as well.

Question 9

How long does installation take?

Accepted Answer

Most projects are completed in 1‑2 days with minimal disruption to your daily life. The exact timeline depends on the number of windows and doors being replaced and the complexity of the installation. During your consultation, we will provide a realistic timeline for your specific project.

Question 10

Do you remove the old windows and doors?

Accepted Answer

Yes, we handle everything. On installation day, our team carefully removes your existing windows and doors, properly disposes of them, and removes all debris from your property. We protect your home throughout the process and leave it cleaner than we found it.

Question 11

Do you offer retrofit and new construction installations?

Accepted Answer

Yes, we offer both installation methods: Retrofit Installation: Ideal for existing homes, this method replaces windows while preserving existing frames and finishes when possible. New Construction Installation: Involves complete frame replacement and can be used for both new builds and existing homes. The best method depends on your home needs and your preferences. During your consultation, we will explain both options in detail and help you make the best choice.

Question 12

How far out are you booking installations?

Accepted Answer

Installation scheduling varies by season and current demand. After you approve your project and we complete the technical measure, we will provide you with available installation dates. We maintain constant communication throughout the process so you know exactly when to expect your installation.

Question 13

What kind of warranty do you offer?

Accepted Answer

We provide comprehensive warranty coverage including: Our lifetime installation warranty on all work performed, Manufacturer warranties on all products (varies by brand), Protection for both materials and labor. During your consultation, we will explain the specific warranty coverage for your chosen products. All warranty documentation is provided after installation.

Question 14

What happens if something needs repair after installation?

Accepted Answer

We stand behind our work with lifetime installation warranty support. If you experience any issues, simply contact us and we will schedule a service visit. We provide priority service to our customers and will address any installation‑related concerns promptly. For product warranty claims, we will help facilitate the process with the manufacturer.

Question 15

Do you service windows and doors you did not install?

Accepted Answer

Our primary focus is on servicing the products we have installed for our customers. However, we can evaluate service requests on a case‑by‑case basis. If you need service for windows or doors installed by another company, give us a call to discuss your options.

Question 16

What is the best time of year to replace windows and doors?

Accepted Answer

In San Diego mild climate, windows and doors can be replaced year‑round. However, many homeowners prefer spring and fall when temperatures are most comfortable. The best time for your project depends on your personal schedule and needs. We work year‑round and will accommodate your preferred timeline.

Question 17

Can you match my existing windows?

Accepted Answer

In most cases, yes. We carry a wide variety of styles across multiple brands, allowing us to match or closely complement your existing windows. During your consultation, we will assess your current windows and show you options that will maintain architectural consistency. If you are doing a partial replacement, we will ensure the new windows blend seamlessly with your existing ones.

Question 18

Do I need permits for window and door replacement?

Accepted Answer

Permit requirements vary by city and the scope of work. Simple retrofit replacements often do not require permits, while new construction installations typically do. We are familiar with local building codes and will advise you on permit requirements during your consultation. We can also help guide you through the permit process if needed.

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360 Windows & Doors